I have talked to many colleagues about your services and the most readily thought attribute to you and your company is reliable. To my knowledge, none of our staff have ever contacted you and had to wait any significant amount of time for a reply from you. When one or more of our systems goes down or has a hiccup, the trickle down issues can be enormous. Because of you and your dedication, knowledge and skill-sets, we literally have never had an issue where we felt abandoned or without a proper solution. More importantly, a solution that is virtually immediate. I would not hesitate for a moment to highly recommend you to this potential new client. Further, to go so far as to suggest that if they would like to talk with me personally, it would be my pleasure to do so. In three words, Dave, you are the best.